Terms & Conditions

1. Acceptance of Terms

By accessing or using the Swaasth India website, mobile application, or any related services, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our services.

2. Services Provided

Swaasth India provides an online healthcare platform that may include:

• Doctor appointment booking.
• Online consultation scheduling.
• Diagnostic test booking.
• Medicine ordering services.
• Access to health-related information.

We act only as a technology platform connecting users with healthcare providers and service partners.

3. User Responsibilities

Users agree to:

• Provide accurate and complete information.
• Maintain the confidentiality of their account credentials.
• Use the platform only for lawful purposes.
• Not misuse, hack, or interfere with platform operations.

4. Doctor & Healthcare Services

Doctors and healthcare providers available through Swaasth India are independent professionals. Medical advice, diagnosis, and treatment remain the sole responsibility of the respective healthcare provider.

5. Payments

Certain services require payment. Users agree to pay all applicable consultation, diagnostic, medicine, or service fees before confirmation of the requested service.

6. Appointment Cancellation & Refund

Appointment cancellations, rescheduling, and refunds are subject to the cancellation policies of the respective doctor, laboratory, or healthcare provider.

7. Limitation of Liability

Swaasth India shall not be liable for:

• Medical decisions taken by healthcare professionals.
• Delays or cancellation of appointments.
• Errors caused by incorrect information provided by users.
• Service interruptions beyond our reasonable control.

8. Intellectual Property

All content, logos, graphics, software, and materials available on Swaasth India are the intellectual property of Swaasth India and may not be copied, modified, or redistributed without prior written permission.

9. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be published on our platform and become effective immediately upon publication.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in Uttar Pradesh, India.

11. Contact Us