Privacy Policy

1. Information We Collect

We may collect:

• Name, phone number, email address, and address.
• Date of birth and gender.
• Appointment and medical service information.
• Prescription and medicine order details.
• Payment and transaction information.
• Device and usage information.

2. How We Use Your Information

We use your information to:

• Book doctor appointments and diagnostic tests.
• Process medicine orders.
• Provide customer support.
• Improve our services.
• Comply with legal and regulatory requirements.

3. Sharing of Information

We may share your information with:

• Doctors and healthcare providers.
• Diagnostic laboratories.
• Pharmacies and delivery partners.
• Payment service providers.
• Government authorities when required by law.

We do not sell your personal information to third parties.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no internet-based service can guarantee complete security.

5. User Rights

You may request correction or deletion of inaccurate personal information, subject to legal and regulatory requirements.

6. Cookies and Analytics

Our website and application may use cookies and similar technologies to improve user experience and analyse platform performance.

7. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

8. Children's Privacy

Our services are not intended for children under 18 years of age without parental or guardian supervision.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our platform.

10. Contact Us